Shipping, Delivery and Return Policy

SweetsNyou  is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

How long does it take for an order to arrive?

Orders are dispatched on the delivery date chosen by you at the time of checkout. If no delivery date is chosen by the customer order will be delivered within 3 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if I the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 8180918391 or email us at customercare@sweetsnyou.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

What if there is a delay in order delivery?
 
We will inform you if there are any delays via phone or email.

Delays may occur due to situations beyond our control. No refund, returns, replacement and exchange will be entertained for this reason.

The delivery dates are approximate only and we are not liable for any delay in delivering your order or any part of it.
 
Returns:
 
If for some reason the product is returned by the customer, we will provide a full refund of the order value, if notified till 6PM on the delivery date. Returns will not be accepted if the product is used.